Welcome to SimpliFin, operated by Simplimint Fintech Services Pvt. Ltd. and its affiliates (“SimpliFin,” “we,” “our,” or “us”). This Privacy Policy (“Policy”) explains how we collect, use, and protect your information when you use our services or visit our website, www.simplifin.in. By accessing or using SimpliFin, you agree to the terms outlined in this Policy. If you disagree with any part of this Policy, please do not use our services or access our website.

Personal Information Collection

a. Information You Voluntarily Provide

We may collect various personal information when you voluntarily provide it, including your name, contact details, financial information, identification documents, and other relevant data necessary to provide our financial services. This information is used to facilitate transactions, prevent fraud, and comply with regulatory requirements.

b. Information We Automatically Collect

When you interact with our website, we may automatically collect certain information, including your IP address, browser type, operating system, and other browsing details. This information is used to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

c. Use of Cookies and Similar Technologies

SimpliFin uses cookies and similar technologies to enhance your user experience. These technologies allow us to remember your preferences, customize content, and provide you with a more personalized experience. By using our website, you consent to the use of cookies and similar technologies.

Protection of Personal Information

We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, we cannot guarantee its absolute security.

Use of Personal Information

We recognise and acknowledge the value and importance of the protection of your Personal Information and ensure that the same will be used for the intended purpose(s).

By virtue of this Privacy Policy, We will collect/receive/share/process/use/store your Personal Information in accordance with applicable laws to provide you with the services, enhance the user experience, manage our relationship with You, build user insights, analyse data for the introduction of new services and features, and as may be required to comply with any regulatory requirements and contractual obligations, which may inter alia include:

1. To provide effective services.
2. To resolve any customer support related issues.
3. To operate and improve the platform.
4. To perform research and analysis for our understanding, information, analysis, services and technologies in order to provide all users improved quality of care; and ensuring that the content and advertising displayed are customized to your interests and preferences.
5. To contact you via phone, whatsapp, SMS or email for appointments, technical issues, payment reminders, obtaining feedback and other security announcements.
6. To send promotional and marketing emails from us or any of our channel partners via WhatsApp, SMS, email or third-party communication services such as Instagram, Facebook etc..
7. To advertise products and services of SimpliFin and third parties.
8. To transfer information about you, if we are merged with another company.
9. To share with our business partners for provision of specific services you have ordered so as to enable them to provide effective services to you.
10. To administer or otherwise carry out our obligations in relation to any agreement you have with Us.
11. For purposes of KYC verification.
12. To build your profile/user account on the platform.
13. To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Use, breach of our agreement with You or as otherwise required by law. (collectively referred to as “Purpose(s)”).

Sharing of Information

We may share your information with our affiliates, service providers, and business partners for various purposes, including customer support, marketing, and analytics. We may also disclose your information to comply with legal requirements, enforce our policies, or protect our rights and property.

Third-Party Links

Our website may contain links to third-party sites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

Data Storage and Retention

SimpliFin may keep records of communications, including phone calls received and made for making enquiries, orders, feedback or other purposes for rendering services effectively and efficiently. SimpliFin will be the exclusive owner of such data and records. However, all records are regarded as confidential. Therefore, will not be divulged to any third party, unless required by law.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy. Once the purpose is fulfilled or as required by applicable laws, we will securely delete or anonymize your personal data.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through support@simplifin.in . We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or SimpliFin has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, SimpliFin may, at its sole discretion, discontinue the provision of the services to you. There may be circumstances where SimpliFin will not correct, delete or update your Personal Information, including (a) where the Personal Information is opinion data that is kept solely for evaluative purpose; and (b) the Personal Information is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.

Policy Updates

We reserve the right to update (change, modify, add and/or delete) the terms of this Privacy Policy from time to time, at our sole discretion, to reflect company initiatives, changes in the law or technology or changes in our practices regarding the collection and use of Personal Information.

When we update our Privacy Policy, we will intimate you of the amendments on your email address registered with us or on the platform. If you do not agree to the amendments, please do not use the platform or services any further. By continuing to use the platform, you will be deemed to have consented to the latest version of the Privacy Policy.

Limitation of Liability

SimpliFin and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. By using our services, you agree to indemnify and hold us harmless from any claims or demands arising from your use of our services.

Governing Law and Jurisdiction

This Policy is governed by the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts in Nashik – Mumbai, Maharashtra, India.

Contact Us

If you have any questions, concerns, or suggestions regarding this Policy or our privacy practices, please contact us at support@simplifin.in. At SimpliFin, we are committed to protecting your privacy and providing you with a secure and seamless user experience.